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CCNP Collaboration

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Course Description

To capitalize on the opportunities due to advancement in technology and automation, today’s networking professionals need a broader range of skills in strategic technology areas. The CCNP Collaboration certification program gives you exactly that breadth and depth.


The CCNP Collaboration certification help you prove your skills in the dynamic landscape of enterprise network technologies. This certification program covers all the aspects of core technologies and an enterprise focus area of your choice. You choose where you want to focus. You choose where to take your career.


Among the industry’s most widely recognized and respected certifications, CCNP sets you apart. In addition, completing any CCNP certification exam earns you a Cisco® Specialist certification, so you get recognized for your accomplishments along the way.


Job Opportunities

The roles offered worldwide after achieving the certification in this training course:

  • Network Consultant
  • Network Security Engineer
  • Network Specialist
  • Technology Partnership Strategist
  • Sr. UC Engineer



Key Outcomes

On successful completion of the CCT certification training the candidate will learn about the following outcomes:

  • Single-Site Off-Cluster Calling
  • Audio and video conferencing
  • Bandwidth management
  • Multisite deployment
  • Cisco IP Telephony and video Troubleshooting



Course Outline


Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1)

  • Module 1: Cisco Unified Communications Manager Introduction
  • Module 2: Dial Plan Introduction and Implementation of Single- Site On-Cluster Calling
  • Module 3: Implementation of Single-Site Off-Cluster Calling
  • Module 4: Media Resources
  • Module 5: Audio and Video Conferencing
  • Module 6: Quality of Service

Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2)

  • Module 1: Multisite Deployment Implementation
  • Module 2: Centralised Call- Processing Redundancy Implementation
  • Module 3: Bandwidth Management and CAC Implementation
  • Module 4: Implementation of Features and Applications for Multisite Deployments
  • Module 5: Cisco VCS and Cisco Expressway
  • Module 6: GDPR and CCD

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)

  • Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
  • Module 2: Cisco Unified Communications Manager Troubleshooting
  • Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
  • Module 4: Call Setup Issues
  • Module 5: ILS and GDPR Issues
  • Module 6: Cisco Unified Communications Manager Mobility Features
  • Module 7: Cisco Telepresence Management Suite Issues
  • Module 8: Voice Quality and Media Resources Issues

Implementing Cisco Collaboration Applications (CAPPS)

  • Module 1: Cisco Unity Connection
  • Module 2: Cisco Unity Express
  • Module 3: Cisco Unified IM and Presence Implementation
  • Module 4: Video Provisioning and Integration in a Unified Communications Deployment

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